Chiller Van vs Freezer Van: Which Do You Need?
The difference costs money in both directions. Here's how to tell.
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The honest answer is that it depends — and any company that gives you a single number without asking about your load is either guessing or leaving themselves room to adjust it later.
What we can do is tell you exactly what moves the figure, so you can judge whether a quote you've been given is fair. After eighteen years in this trade, it comes down to five things.
The biggest single factor, and the easiest place to overpay.
A 1-tonne chiller van costs meaningfully less than a 3.5-tonne truck, which costs less than a 7.5-tonne heavy-duty reefer. Obvious enough — but the trap is that booking a bigger vehicle "to be safe" is a permanent cost for a one-off comfort.
In Deira in particular, a bigger vehicle actively costs you time: it can't turn, it can't park near the door, and the driver walks crates fifty metres while the capacity sits unused. Ask any provider what the smallest vehicle for your load is. The answer tells you a lot about them.
Deep freeze costs more than chilled, and it isn't a markup — it's engineering.
Holding -18°C in a 45°C August afternoon with the door opening at every drop needs more insulation, a stronger unit and more fuel than holding +4°C. A freezer van genuinely costs more to run than a chiller van of the same size.
Which means: don't book deep freeze for chilled goods. It's more expensive and it can ruin fresh product. We've written about that mistake here.
Our standard day is nine working hours, Saturday to Thursday, with Friday off. Need twelve hours? Need Friday? Both are available, both are quoted openly as extras.
Watch for providers who quote a low day rate and then discover your hours afterwards. The number should be agreed against your actual schedule, not a theoretical one.
This is where most businesses leave real money on the table.
Daily hire is the most expensive way to buy transport per day. Weekly is cheaper. A monthly contract is dramatically cheaper again — and you get a dedicated vehicle and the same driver every morning, which matters more than the rate once you've experienced the alternative.
If you're running the same route every morning and booking day by day, you're paying a premium for flexibility you're not using.
Ask for both quotes side by side. Any provider unwilling to show you the monthly figure is making money from your inertia.
Not through the rate, if the provider is honest — through the fuel line.
We bill fuel and Salik at cost with every receipt kept. That means a long route shows up truthfully as more fuel rather than a hidden surcharge, and a short route doesn't subsidise someone else's Abu Dhabi run.
The alternative model bundles fuel into a flat rate. It sounds simpler. It's always priced for the worst case, and you can never audit it.
Intercity trips — Abu Dhabi, Al Ain, cross-emirate — should be quoted per journey, not day-rated. A day rate on a round trip either overcharges you or doesn't cover the return leg. Neither is honest.
Market rates in this trade move — fuel shifts, demand swings hard with the season, and a figure that's fair for a Deira circuit is misleading for a run to Mussafah.
A published number that's wrong by next month isn't transparency. It's something you'd have to argue about later.
So we quote the actual job instead, and we fix it. Once you accept a quote, that's the rate — it doesn't drift afterwards.
1. "Do you pre-cool before collection?" If the vehicle starts cooling on the way, your first pallet loads into a warm box. Listen for the hesitation.
2. "Can I see the fuel receipts?" If fuel is bundled and unverifiable, you're paying an estimate that was never in your favour.
3. "What do I not need?" Describe your load and ask what you could downgrade. A company that immediately confirms you need the biggest truck is optimising its invoice. One that says "honestly, a van would do that" is optimising your operation.
Tell us what you're moving, the temperature, the route, the hours and how long you need it. We'll give you a fixed figure — usually before the call ends — and we'll tell you if a smaller vehicle would do the job.
Call 055 884 4722, or request a quote here.
It depends on five things: vehicle size, temperature, daily hours, contract length and route. Rather than publish a figure that goes stale, we quote your specific job — usually on the same phone call. Call 055 884 4722.
Some are hiding room to charge more depending on how urgent you sound. Others — us included — because market rates genuinely move with fuel and demand, and a number printed today is misleading by next month. The test is whether they'll quote you a fixed figure before the vehicle moves.
Considerably, per day. If you're running the same route every morning and still booking day by day, you're paying a large premium for flexibility you aren't using. Ask for both quotes and compare them.
Only after checking what's missing from it. A lower number usually means no driver, no pre-cooling, deferred maintenance, or a unit that can't hold temperature in August. Compare what's included, not the headline.
The difference costs money in both directions. Here's how to tell.
Read more45°C ambient is a genuine engineering problem. Where loads get lost.
Read moreSix questions that separate the real operators from the rest.
Read moreTell us your route, temperature and timing — we'll confirm availability and a fixed rate on the call.